Website Purchasing Tips
Our updates have become more and more busy over the last few months and some of our items have been selling out in a minute or less. We've been doing our best to make as many items as we can, but as you know it is just the two of us (Rachel & Jamin) working from home as we parent our two daughters!
If you know what you're hoping to purchase this update you can go on the website a few minutes before 9PM [EST] and wait in the appropriate category and refresh the page right at 9. If you're looking for a clementine mug or a protea mug go to Mugs - Botanic or if you looking for a Cribbage board go to Special Items category.
Once you have an item in your cart you can use an express checkout like ShopPay (if you buy from other Shopify sellers your info can be saved and used quickly at checkout. You can download the ShopPay app and set up an account or just let it save your info next time you check out), ApplePay (just make sure you are on safari and ApplePay is set up) or Google Pay. Paypal works pretty fast as well, but it redirects you and takes up a little bit of time. Or you can save an account on our website and you'll just have to enter your card number at checkout.
Remember that adding an item to your cart will not reserve it. It isn't yours until you finish the checkout. People usually have the best luck when they try to only purchase one mug at a time. If you buy multiple items on our website in separate orders (going to the same address) we will combine shipping if possible and refund any extra shipping costs.
There are usually several sizes available per design. Take note of the size of the mug that you are purchasing. There is a drop-down under the price that automatically shows what is available - starting with the largest and moving to the smallest size as stock runs out. We know that it can be a little crazy to try to purchase an item quickly. If you accidentally buy the wrong piece just contact us and we will refund you.